My Reflections…

“Observe how users approach information, consider what it means, and design to allow them to achieve what they need.”“…I thought it important to highlight that one aspect of designing for users was to understand the ways in which they may approach an information task.” (Donna Maurer 2006)

Studying the information needs of users and the organization not only helps to direct library services and programs, but also to determine how to plan for marketing the resources of the library. Assessing our users’ needs has to be a priority and that the library should remain relevant to the objectives of the organization. Once user needs have been established, the library can begin to communicate back to users about the library’s response to these needs.